Dr NTR Vaidya Seva gives cashless treatment up to Rs.25 lakh per family per year at empanelled hospitals in Andhra Pradesh. It covers BPL families and families whose annual income is up to Rs.5 lakh, and it works at both government hospitals and private hospitals that are empanelled under the scheme. This guide explains who is covered, which hospitals you can go to, how to use your health card, and what to do if a hospital asks for money.
There is no separate application for a health card. Your ration card (BPL) or your income record makes you eligible — carry the card and your Aadhaar to the hospital, and the Aarogya Mitra help desk checks your eligibility there.
Key Facts
| Particular | Detail |
|---|---|
| Scheme | Dr NTR Vaidya Seva — cashless treatment |
| Cover | Up to Rs.25 lakh per family per year |
| Who is covered | BPL families and families with annual income up to Rs.5 lakh |
| Where | Empanelled hospitals — government and private |
| What to carry | Ration card or health card + Aadhaar |
| Portal | drntrvaidyaseva.ap.gov.in |
| Helpline | 104 |
Dr NTR Vaidya Seva: Who Is Covered
Dr NTR Vaidya Seva covers families who hold a BPL (white) ration card, and families whose annual income is up to Rs.5 lakh. Eligibility runs through your ration card or income record — if your family holds a white ration card, you are covered; if it does not, the income record decides. If your ration card is wrong — a missing member, a wrong name — get it corrected at the Sachivalayam before you need treatment, because the hospital checks the card as it stands.
If your family does not hold a white ration card, the income record decides. A family with an annual income up to Rs.5 lakh is covered — the Sachivalayam can tell you what your income record shows, and how to get it corrected if it is wrong.
Dr NTR Vaidya Seva: Which Hospitals Can You Go To
Treatment is available at empanelled hospitals — both government hospitals and private hospitals that have joined the scheme. A private hospital that is not empanelled cannot give cashless treatment under the scheme, so check the empanelled hospital list on https://drntrvaidyaseva.ap.gov.in before you go. The list is updated as hospitals join or leave, so check it for the hospital you plan to visit.
Government hospitals are empanelled by default, and many private hospitals have joined the scheme too. The empanelled list is the only reliable check — a hospital that says it is empanelled but is not on the list cannot give cashless treatment.
Dr NTR Vaidya Seva: How to Use Your Health Card — Step by Step
- Go to an empanelled hospital and approach the Aarogya Mitra help desk inside the hospital.
- Show your ration card or health card and your Aadhaar. The Aarogya Mitra verifies your eligibility on the spot.
- The hospital sends a pre-authorisation request for your treatment. Once approved, the treatment is cashless — you do not pay at the hospital.
- For follow-up treatment and medicines linked to the approved procedure, keep your discharge papers and prescriptions safe — they are the record of what was approved.
What the Universal Health Policy Changes
The state government has approved a Universal Health Policy under G.O.Ms.No.122, dated 9 September 2025. It is a separate policy from Dr NTR Vaidya Seva, and it is meant to extend health cover to every family in the state. Dr NTR Vaidya Seva continues to be the scheme that gives cashless treatment at empanelled hospitals — use your health card there as before.
What to Do If a Hospital Asks for Money
- First, confirm the hospital is empanelled and the treatment is a covered procedure. Not every treatment at an empanelled hospital is covered.
- Ask the Aarogya Mitra help desk why the charge is being asked — it may be for a medicine or service that is not part of the approved procedure.
- Call the helpline 104 and report the problem, with the hospital name and your health card details.
- Never pay for a covered treatment without getting a written bill and the reason in writing.
A covered treatment is cashless — the hospital is paid by the scheme, not by you. If the hospital insists on payment for a covered procedure, the helpline 104 is the place to report it. Keep the written bill and the reason in writing — they are your proof if you need to complain to the helpline.
Dr NTR Vaidya Seva: What Treatment Is Covered — and What Is Not
Dr NTR Vaidya Seva covers treatment for listed procedures at empanelled hospitals, and the hospital sends a pre-authorisation request before the treatment starts. The covered list is on the scheme portal at https://drntrvaidyaseva.ap.gov.in — check it before you go, so you know whether your treatment is covered.
Not every treatment at an empanelled hospital is covered. A treatment that is not in the covered list has to be paid for by the patient, even at an empanelled hospital. That is why the Aarogya Mitra checks the procedure first — if it is not covered, the hospital will tell you before the treatment starts.
Dr NTR Vaidya Seva: How the Rs.25 Lakh Cover Works for Your Family
The Rs.25 lakh cover is per family per year, not per person. That means all the treatments your family gets in a year share the same Rs.25 lakh — if one member uses Rs.10 lakh, Rs.15 lakh is left for the rest of the family that year.
The cover resets every year. A treatment in one year uses that year’s cover, and the next year the full Rs.25 lakh is available again.
Eligibility runs through your ration card or income record. A BPL (white) ration card makes your family eligible, and a family without a white card can still qualify if its annual income is up to Rs.5 lakh. If your income record is out of date, get it corrected at the Sachivalayam — the hospital checks the record as it stands.
Dr NTR Vaidya Seva: The Aarogya Mitra and Helpline 104
Every empanelled hospital has an Aarogya Mitra help desk inside the hospital. The Aarogya Mitra verifies your eligibility, helps with the pre-authorisation request, and answers questions about what is covered. Go to the desk first — it is the fastest way to get help inside the hospital.
Helpline 104 is the number for eligibility questions, the empanelled hospital list, and complaints about charges. Keep your health card details ready when you call, so the helpline can find your record. The state’s schemes and services are listed on https://www.ap.gov.in/
Read also: NTR Baby Kit Scheme 2025 · AP Rice Card
Frequently Asked Questions
How much treatment is free under Dr NTR Vaidya Seva?
Cashless treatment up to Rs.25 lakh per family per year at empanelled hospitals, for covered procedures.
Do I need to apply for a health card?
There is no separate application. Your ration card (BPL) or your income record makes you eligible. Carry the card and your Aadhaar to the hospital.
Can I go to a private hospital?
Yes, if the private hospital is empanelled under the scheme. Check the empanelled hospital list on https://drntrvaidyaseva.ap.gov.in before going.
What is the helpline number?
104. Call it for eligibility questions, hospital lists and complaints about charges.
Conclusion
Dr NTR Vaidya Seva is the safety net for medical treatment in Andhra Pradesh: up to Rs.25 lakh cashless treatment per family per year at empanelled hospitals. Carry your ration card or health card and your Aadhaar, go to the Aarogya Mitra desk first, and check that the hospital is empanelled and the procedure is covered — then the treatment is cashless.
Last updated: November 2026